Frequently Asked Questions - global template
Here you will find questions and answers to common software topics.
When I open a Microsoft word document it is hard to close. It says the global template has changed and do I want to save it under the same name.
The Word global template message can be from having the prompt before saving Normal template setting turned on in your Word options. To change this for Word go to your options and find the Advanced section. Under the Save section find where it says Prompt before saving Normal template and make sure the box is not checked and click OK. If that doesn't work then you can try to restore your Word settings to the factory defaults by editing the registry if you feel comfortable doing so. Here is a link with instructions
and a video telling you how to do so.